Gruber Industries is a veteran in the cabling product marketplace manufacturing fine cabling products since 1984.   Gruber is recognized as a market leader and is responsible for a number of pioneering advances in the cabling products market such as developing the first high speed Category 4 Patch Panels, and offering the unprecedented Lifetime Warranty on all the products we manufacture.   The Gruber brand of products is well recognized as a premier line of products offering great value offset by very competitive pricing.  Our products are in the White House in Washington, widely used throughout NASA and the space shuttle, and commonly found in most Fortune 500 companies.

Frequently Asked Questions

Shipping
  • Tracking Number
  • Small/Light Batteries
  • Large Batteries/Small UPS's
  • Battery by Pallets/ Large UPS's

Payment
  • Buying Multiple Items
  • Using Credit Card
  • Post Auction

Warranty

About Gruber Industries

---

Shipping

We will automatically send you an email invoice with a tracking number once your item has been shipped. Orders are shipped 2-5 working business days after receipt of payment (at the latest). After allowing up to two through five days for processing your order, please enter your address and postal code below to track your shipment being delivered by FedEx or UPS:   Small Individual & Misc Items The Shipping price per auction is located under the auction price in red.   Large orders Shipping is common carrier service, unless otherwise requested. Installation and startup service is also available. We use our own factory trained and authorized Field Engineers.   By the Pallet's Please contact us for shipping arrangements

Payment

Buying Multiple Items 1 Log into your PayPal account at www.paypal.com. 2 Select the "Send Money" tab (as shown below). 3 Under "Recipient's Email", type in our e-mail address that we will provide you when you win your items. Under "Amount" include the total for all your eBay items, including shipping and tax if applicable. Under "Type," select eBay as your choice.   4 After clicking "Continue"; you will be asked for your eBay user name, and the item number for the items you won. 5 Follow the instructions that PayPal requires you to answer to complete the purchase.   Pay us securely with any major credit card or through PayPal! We accept VISA/MC/AMEX/DISCOVER, Cashiers Check, Commercial Check, Money Orders and payments by PayPal.  Buyer pays shipping charges. Shipping charges are not refundable. Arizona residents please add 8.1% sales tax.              Post Auction Payment: We accept Visa, Master Card, American Express, and Discover Cards.  Plus we accept PayPal, money orders, company checks and cashiers checks. Payment must be received within 7 days of the end of  the auction. We do NOT accept personal checks, Billpoint, COD's, etc. Post Auction Contact: We will contact the winning bidder via automated email within 24 hours of the end of the auction with full payment details. To speed up the process, or if our automated email fails to arrive, after the auction has ended you may send us an email to ebay@gruber.com and submit your payment information. If you would like to get a quote for a different form of shipping, please contact us at ebay@gruber.com Order Processing: Orders are shipped 2-5 working days after receipt of payment (at the latest). We will automatically send you an email invoice with a tracking number once your item has been shipped. Shipping: The normal shipping and handling rates quoted are for the 48 continental United States.

Warranty

All auction sales are final. No returns or refunds unless approved.  Exchanges or replacements only. For defective product returns please contact ebay@gruber.com and request an RMA number. All returns must have RMA number. No unauthorized returns are accepted. Please include Invoice #, purchase date, and description of problem. The Buyer pays return shipping cost on non-defective merchandise. Product will be  replaced with similar unit, and shipped to the customer at no charge during warranty period.

About Gruber

With multiple offices around the USA, Gruber was founded in 1984 and has become the leading US based cabling products manufacturer providing one of the broadest range of products in the marketplace.  We stand behind our products 100% backed by an unprecedented Lifetime Warranty which assures you only the highest quality product will be shipped to your facility.  Our products are well known for quality, and support after the sale.  Feel free to contact us with questions - 800 658-5883 or 602 863-2655 (Fax: 602 257-4313) or support@gruber.com